Privacy Policy

This Privacy Policy explains how Slotnite collects, uses, stores and protects the personal information you provide when you use our online casino and sportsbook services. We take your privacy seriously and aim to be clear about what information we hold, why we need it and how you can manage your data.

Types of data we collect

Personal data

When you create an account or contact support we collect information that identifies you, such as your name, email address, date of birth, residential address, phone number and ID documents for verification. We also collect account credentials and any communication you send us.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers, operating system, and site activity such as pages visited, search queries and session times. This helps us operate and secure the service and improve the site on mobile and desktop.

Transactional data

We record deposits, withdrawals, bet history, game activity, promotions used and payment details required to process transactions. Payment card data is handled in accordance with industry standards and may be processed by third-party payment providers.

How we use your information

We use personal and technical data to:

- create and maintain your account and verify your identity,

- process deposits, withdrawals and other payments,

- provide customer support and respond to inquiries,

- prevent fraud and maintain security,

- manage responsible gambling tools and compliance checks,

- deliver, personalise and improve site features and services, and

- comply with legal obligations and legitimate business needs.

Data protection practices

We protect your information using administrative, technical and physical safeguards such as access controls, data encryption in transit, and secure storage systems. Only staff and authorized service providers who need access to perform their duties can view personal data. We review our security measures regularly to help keep data safe.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, analytics and to personalise content. Some cookies are necessary to run the site, while others help us measure performance or deliver relevant offers. You can manage cookie preferences through the cookie banner, your browser settings or device controls. Third-party analytics and advertising providers may also place cookies; their use is governed by their own policies.

User rights

You have rights in relation to your personal data, including the right to request access, correction, deletion, restriction of processing, or to object to certain uses. You may also withdraw consent where processing is based on consent. We will respond to requests and may ask for identity verification before taking action.

Access, correction and deletion

You can review and update basic account details in your account settings. For requests to access, correct or delete other personal information, contact our privacy team at [email protected]. We may retain certain information where required for legal or operational reasons.

Information sharing and third parties

We share information with service providers who support our operations, such as payment processors, identity verification services, fraud prevention partners and hosting providers. We also disclose information when required by law or to protect our rights. We seek to ensure third parties protect data in line with reasonable standards.

Privacy policy updates

We may update this Policy from time to time. When changes are made we will post the revised policy on the site with a clear update notice. Continued use of our services after changes indicates acceptance of the updated policy.